As a member of Equidata, you are entitled to receive a copy of your credit report and score once every three months. Additionally, you will receive daily credit monitoring once you request your first report and score. Your credit report and score are viewable online, 24 hours a day, 7 days a week for up to 6 months and can be easily printed for your records.
Your credit report is generated from your credit information file with Experian, one of the three national CRAs. Your credit report is retrieved and presented by Equidata, an Experian approved direct-to-consumer reseller.
Your credit score is generated from information contained within your Experian report using a consumer scoring model, CreditXpert™, developed by Neuristics.
Credit monitoring is provided by Experian and all reported activity is uploaded to your online account on a daily basis. Additionally, you will receive an email informing you if a change to your credit report has been reported due to credit monitoring.
In the event that you incorrectly answer the out-of-wallet security questions, you will be provided with a toll-free telephone number and email address that can be utilized to help you gain online access to your credit report, score, and monitoring results.
By submitting the required elements on the Equidata order page, we are, on your behalf, processing your request and are immediately charged by Experian. Therefore, we have a NO REFUND policy, but should you experience difficulty viewing your report, score, or monitoring results online, please contact our customer service department by calling 1-800-288-9809 or 1-800-811-8575. You may also contact us by email at customerservice@equidata.com.
